They sleep in the main part of the house on the ground level
Please LOCK the Apartment doors whenever you leave the premises.
Please RESPECT the enjoyment of others staying at GEMS Seaside Lodge by being considerate of noise levels, particularly between 10pm and 8am.
Accidents can and do happen so please REPORT immediately any broken or damaged items/utilities to either our House-minders or Ray Sotutu (owner) +64278209403 and/or email info@GEMSseasidelodge.co.nz
Please do not cook curries or fish indoors as they leave longterm, unpleasant odours. You are welcome to use the BBQ outside.
No, unfortunately we do not have disability access at this point in time. On exiting your transportation...
The Treasure Studio on the ground floor is flat and more appropriate for guest with limited mobility.
The Haven Apartment is up one flight of stairs and is not suitable for guests with limited mobility, or who are confined to a wheel chair
Yes, there are 2 car park spaces available for guests free of charge
In the interests of hygiene pets are not allowed inside GEMS Seaside Lodge facilities
No smoking indoors
To maintain our high standards all comments on your level of satisfaction are welcome. Your comments and complaints will be taken seriously to ensure continued improvement of service. Complaints should be brought to the attention of Ray Sotutu (owner) +64278209403 or email info@GEMSseasidelodge.co.nz
Once you have paid your booking in full you will be emailed your unique Key Lock Box code
To secure your booking a 10% deposit is required immediately. Full payment is required 14 days before guest arrival.
Please note that we do not have credit card payment/EFTPOS facilities on the premises. All transactions must be completed before arrival.
No refunds will be given if a confirmed booking is cancelled within 14 days of the scheduled Check In date. A full refund will be given if a booking is cancelled before this 14 day period Check In date.
Please contact info@GEMSseasidelodge.co.nz for further communication
Check in from 3.00pm onwards and Check out by 10.00am, unless pre-arranged